The process
How it works
Four steps from upload to a released letter. The platform drafts each stage; a licensed PE reviews, edits, and gates every stage. Nothing reaches you without the engineer’s explicit approval — the AI organizes and drafts, the PE releases.
Upload what you’re dealing with
Pick the type of concern — an inspection finding before closing, a foundation crack or settlement, a wall or beam change, a deck or porch or retaining wall, or a field change on an active job — and upload your photos or a walkthrough video. Each concern type asks for different evidence, and we tell you exactly what to photograph: where to stand, what to include in frame, where to put the tape measure.
We organize the evidence
The platform builds a structured evidence file: structural findings pulled from your inspection report with page references, an inventory of what your photos show and what’s still missing, a plain-language condition timeline, and a case file with the gaps called out. A licensed PE reviews that file, edits it, and either approves it or asks you for more evidence (which pauses the turnaround clock). Until the PE approves, you only see “Case organized — engineer is reviewing.” The AI never issues a conclusion on its own.
We calculate and draft
From the approved evidence, the platform drafts a calculation worksheet — assumed loads, spans, and tributary widths, with code references (IBC, IRC, ASCE 7) and every number labeled ASSUMED or TO BE VERIFIED. A built-in checker flags any number that isn’t traceable to your evidence, missing units, and claims the evidence doesn’t support. The PE edits every number, rejects assumptions that don’t hold, and either approves the worksheet or asks for a site visit. Nothing at this stage is client-facing yet.
The PE issues the letter
The platform drafts the client-facing letter — what was reviewed, what it is, what it means, what to do next, and what was NOT evaluated — plus a 2D figure package (plan, section, crack map, repair detail) with editable sketches. The PE edits the letter and figures, then approves and releases them. Only then do you see the letter. It comes from the engineer’s own firm, on their letterhead, under their seal — we don’t issue it and we don’t put our name on it.
If we can’t help, we’ll say so quickly. Sometimes the right answer is that the evidence doesn’t support a remote opinion, or that you need a different specialist entirely. You’ll hear that in hours, not after a week of silence.